Your Questions, Answered!
Welcome to our FAQs section! Here, we provide answers to common questions about appraisal and authentication services. We’re here to help you navigate through our auction process, understand our authentication certificates, and make the most out of your experience with us. Dive in and find the information you need!
Common Questions
Here are answers to some common queries you might have.
How does the auction process work?
If you’re curious about how our auction process works, simply register, place your bids, and watch live! Everything is designed to be simple and transparent, ensuring you feel comfortable throughout.
What is an authentication certificate?
Our authentication certificates confirm the item’s value and authenticity, giving you peace of mind. We ensure these certificates are clear and easily accessible, so you can trust what you’re buying.
How can I register as a seller?
To become a seller, it’s quite easy! Just sign up, fill in the necessary details about your items, and you’re good to go. We’ll guide you through each step of the process.
What are the fees involved?
If you’re wondering about fees, we aim to keep them competitive and straightforward. All costs will be outlined upfront, so you know exactly what to expect without nasty surprises.
How do I track my bids?
Keeping track of your bids is easy through your dashboard. You’ll see all the details about your auctions, making it simple to stay updated without any hassle.
Can I bid on multiple items?
You can bid on as many items as you like! Each auction gives you the flexibility to explore multiple options and find exactly what you want.
What if I miss the live auction?
If you’re not able to attend the live auction, don’t worry! You can still place proxy bids beforehand, ensuring you don’t miss out on the items you want.
How do I confirm my winning bid?
Once the auction ends, you’ll receive an email confirming your winning bid. This will include details on how to proceed with your purchase.
Are there any buyer protections?
Absolutely! We prioritize buyer protection, and your transactions are secured to ensure a smooth experience.
What types of items can I sell?
You can sell a wide range of items, from sports cards to collectibles. Just make sure they meet our quality guidelines!
To start bidding, simply create an account on our website. Once registered, you can browse current auctions, place bids, and track your activity in your user dashboard. If you have any concerns, feel free to reach out!
You can auction anything from rare sports cards to valuable collectibles. Just ensure that your item meets our guidelines, and don’t hesitate to ask us if you’re unsure!
We offer professional authentication services to verify the quality and value of your items. You can send your items to us for review, and we’ll provide you with a certificate of authentication.
Yes, you can adjust your bids as long as the auction is still open. Just log into your account and navigate to the auction details to revise your bids.
We charge a small fee on successful auctions, which is detailed on our website. This supports our platform and helps us ensure a smooth bidding experience.
If you have any questions or need assistance, you can reach out to our support team by visiting the ‘Contact’ page on our site. We’re here to help!
Need assistance? We're here for you!
If you have any questions or need further help, reach out! We’re more than happy to assist you with any of your appraisal or authentication needs. Don’t hesitate to get in touch, whether you need clarification on auction processes or advice on selling your items.